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Brown’s waterside bar and restaurant in Worcester enjoys a prime spot on the newly renovated quay. People from far and wide come here to relax, have a drink or something to eat and take in the tranquil view of the River Severn. Back in July 2007, severe rainfall caused the Severn to rise dramatically. Dirty floodwater soon entered the restaurant, kitchen and store – reaching a height of 40cm – and the restaurant was forced to close. 

Guardian's Award Winning Recommendation

Getting the restaurant up and running again was everyone's main aim. We decided that the best course of action would be to install a cavity damp proofing membrane to deal with any contamination. This allowed the walls to dry naturally on the ‘wet side’ of the membrane and meant the owners could plaster and decorate the restaurant straight away. It also dealt with any existing rising or penetrating damp issues.

Fitting the membrane also ensured that if/when the restaurant flooded again, lower sections of flood affected plasterwork could be removed within days and the membrane could be cleaned and plastered over straight away, saving the owners from all the pain and expense of a long (and expensive) drying out period.

Once installed, the main contractors completed the remaining flood repair works and the restaurant re-opened in 2008.

National Innovation Award

This project soon became a case study for the Department for the Environment, Food and Rural Affairs (DEFRA) and the National Flood Forum, and was featured on TV and radio. During subsequent flooding in 2009, when all the neighbouring properties flooded, Browns remained bone dry.

We were delighted and honoured to be awarded the Property Care Association’s (PCA) Innovation Award during their 2009 National Conference.



Worcester suffered widespread flooding once again in 2015 and due to its location the restaurant flooded again. But this time  there was no two-month closure for Browns.

Within weeks the new owners had stripped the restaurant, kitchen and store – and installed drying equipment to remove the excess water and reduce humidity levels. Only plasterwork directly affected by floodwater needed to be removed and the exposed underlying membrane was cleaned and re-plastered immediately.

Browns opened for business many months earlier than before – with obvious financial benefits to the relieved owners and insurers.

If you would like to meet up and discuss how we could help you to complete projects on time and to high quality specifications, please get in touch. We’d love to hear from you.

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PCA Property Care Association
Constructionline UK Government Certfication Service
Trust Mark Governmenet Endorsed Standards
Property Preservation Systems
Guaranteed Protection Insurance
Contractors Health and Safety Assessment Scheme Accredited Contractor